Refund Policy

Try before you pay

The Free plan lets you journal and grade trades without paying, so you can judge the product before subscribing to Pro.

14-day refund window

If you are not satisfied with EdgeForge Pro, request a refund within 14 days of your first payment and we will refund it in full. Refunds are issued to the original payment method by our payment provider, Paddle, and usually appear within 5–10 business days.

Renewals

Renewal payments are generally non-refundable, because you can cancel at any time before a renewal date. If a renewal was clearly unintended — for example you had not used the service in that period — contact us and we will review it fairly.

Cancelling

You can cancel from the Pricing & Billing page at any time. Cancellation stops future payments and your Pro features remain active until the end of the period you already paid for.

Exceptions

• Repeated refund requests across multiple subscriptions may be declined.
• Refunds are not given for trading losses, or because results did not meet expectations.
• Statutory rights in your country always apply in addition to this policy.

How to request

Email our support address from the address on your account with your invoice reference, and we will confirm within two business days.